Returns & Shipping Policies
Most in-stock product orders are processed and shipped within 1 business day but no later than 2 working days of receipt Monday – Friday 8am-5pm. Orders received between 3pm-5pm on Friday will be processed the next Monday.CARRIER
We use multiple shipping carriers depending on the order size and destination to deliver our orders.
Orders of $30 or more ship for free to mainland US. Hawaii, Alaska,& US Territories are not eligible for free shipping. For all other orders, the rate charged for the shipping is based on the weight of the products ordered and the location of the destination. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.
If an item goes on back order will notify you. You will have an option to receive part of the order that is in stock. When the item becomes available we will ship you the rest of the order. You will not be charged any additional shipping for the second shipment.
International Shipping is available. Please call us 1-877-229-0017 for more information
You must have an Return Merchandise Authorization number for your return to be processed.
Unsolicited returns cannot be processed.
If you are unsatisfied or have simply changed your mind about a purchase made on our website, we may be able to set up a return for you. Returns for refunds are available for purchases made directly from C2WHealth.com for 14 days after the original purchase date. Due to potential health risks, product can only be returned in new, unopened and unused condition.
To see if you are eligible for a return, please contact our Consumer Support team.
If you have any questions or need to obtain an RMA, you can reach us at:
United States customers (toll free): 1-877-229-0017